Shipping policy
Shipping Policy
At EmiratiGate, we ensure your imported products reach you safely and on time. Please review the following details regarding shipping:
1. Shipping Areas
- We currently deliver to [insert countries/regions, e.g., UAE, Pakistan, GCC].
- International shipping may be subject to customs duties and import taxes, which are the responsibility of the customer.
2. Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
- Domestic orders: Typically 3–7 business days.
- International orders: Typically 7–21 business days, depending on destination and customs clearance.
- Delivery times are estimates and may vary due to unforeseen circumstances.
4. Shipping Methods
- We partner with trusted courier services to ensure safe delivery.
- You will receive a tracking number via email or WhatsApp once your order is shipped.
5. Shipping Costs
- Shipping charges are calculated at checkout based on order weight, size, and destination.
- Free shipping may be offered on selected products or promotions.
6. Order Tracking
- Track your shipment using the tracking number provided.
- For any shipping-related queries, contact our customer support team.
7. Lost or Damaged Items
- If your package is lost or damaged during transit, please contact us immediately.
- We will work with the courier to arrange a replacement or refund, subject to verification.
8. Address Accuracy
- Ensure the shipping address provided is complete and correct.
- EmiratiGate is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.